tag:labme.statuspage.io,2005:/historyLab Me Status - Incident History2020-10-09T09:23:55-04:00Lab Metag:labme.statuspage.io,2005:Incident/42199012020-05-27T18:15:39-04:002020-05-28T17:59:39-04:00This is an example incident<p><small>May <var data-var='date'>27</var>, <var data-var='time'>18:15</var> EDT</small><br><strong>Resolved</strong> - Empathize with those affected and let them know everything is operating as normal.</p><p><small>May <var data-var='date'>27</var>, <var data-var='time'>18:05</var> EDT</small><br><strong>Monitoring</strong> - Let your users know once a fix is in place, and keep communication clear and precise.</p><p><small>May <var data-var='date'>27</var>, <var data-var='time'>18:11</var> EDT</small><br><strong>Identified</strong> - As you continue to work through the incident, update your customers frequently.</p><p><small>May <var data-var='date'>27</var>, <var data-var='time'>18:41</var> EDT</small><br><strong>Investigating</strong> - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.</p>